Communicating with Professional Staff
In an effort to improve communication among members of our school community, including parents, teachers, administrators, and other members of our community, the District has developed a protocol, outlined below, that addresses the use of e-mail, voice mail and other means to improve the effectiveness and efficiency of our communication efforts. Each member of the professional staff is expected to fully implement the protocol starting at the beginning of the 2012-13 school year.
- Each member of the professional staff will use e-mail, along with telephone calls and written communication (i.e. letters, memos, etc.) as one of several regular means of communicating with parents, with supervisors and subordinates, and with colleagues.
- The District will make work e-mail addresses and telephone numbers available to parents through various means, including the District website. Members of the professional staff are encouraged to provide this information to the parents of their students through open house programs and handouts, e-mails or hard copy mailings, postings on teacher websites, and/or through other means as available and appropriate.
- Each member of the professional staff will check messages via their employee e-mail account, as well as their employee telephone voicemail, and their mailbox in the school office, at least once per school day, as practicable. Members of the professional staff are encouraged to check the repositories of all three means of communication (e-mail, telephone voice mailbox, and office mailbox) more frequently than once per day whenever possible.
- Each member of the professional staff will respond to all messages, as requested by the sender, in a timely and appropriate manner, no later than the next school day as practicable. The staff member will respond in the format in which the message is originally received, unless otherwise requested by the sender, and will use an alternate format if the sender cannot readily be reached.
- Each member of the professional staff will communicate subsequently with the sender in the format which, in the staff member’s professional judgment, is the most appropriate, based upon professional considerations including, but not limited to, the content of the message received and/or the nature of the response being requested.
- Each member of the professional staff will be provided with training, if and as needed, and as requested through the building principal.